FREQUENTLY ASKED QUESTIONS
Yes. As an authorized distributor in Uganda, all our products including Lithium batteries and Inverters are 100% genuine. We provide a 5-year limited warranty on our $LiFePO_4$ batteries and a 2-year warranty on our high-frequency hybrid inverters, giving you peace of mind for your investment.
Absolutely. One of the best features of Felicity Solar Lithium batteries is their parallel capability. You can start with one 5kWh or 10kWh unit and add more units later as your power needs grow, provided they are of the same model and voltage (e.g., 48V).
This depends on your daily "load" (the appliances you run). For example, a 12.5kWh battery can typically power a standard Ugandan home (lights, TV, fridge, and water pump) for over 12 hours. We recommend a free consultation with our technical team to size your system correctly.
Yes. While we are primarily a distributor, we have a team of certified solar engineers who can handle professional installations for residential and commercial projects across the country. Proper installation is required to maintain your warranty.
Our batteries are designed to be highly compatible. They work seamlessly with Felicity Solar inverters and are also compatible with most major "Growatt," "Sunsynk," or "Deye" hybrid inverters via RS485 or CAN communication protocols.
You are welcome to visit our Main Showroom in Kampala at Musisi Complex, Katwe Road. You can see our latest 100Ah/200Ah, 350Ah, 500Ah, lithium ion phosphate battery units, low and high frequency, hybrid inverters, solar street lights, and mppt charge controllersÂ
CONTACT US FOR ANY QUESTIONS
Error: Contact form not found.



